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  • Licence key already used

    Hi all,

    sorry if this has already been posted about before. tried a search but had no luck.

    I have just got a new MacBook and have installed ATP Digital. All was well until I had to insert my licence key but apparently its either been used already or isn't recognised. I have one activation on my iPad and one on my old windows laptop. I believe I still have one activation left? Do I need a new licence key or is this an app error?

    Any help would be appreciated.

    Cheers!

  • #2
    Hi arookies,

    Apologies for the delay in getting back to you.
    Pop a quick email over to support@bristol.gs to say that you need a license freed up for your new computer and George will take care of that for you.

    Sometimes two licenses get used up on one computer..

    Best regards,
    Deb

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    • #3
      SOLVED! Thanks for your help Deb, emailed George and he got back to me almost instantly and it's now sorted.

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      • #4
        Great news, thanks for the update arookies

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