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Keeps going back to Home when clicking on start lesson.

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  • Keeps going back to Home when clicking on start lesson.

    Hi Deb,

    Have you come across this before? Whenever I click on the start lesson button, it just keeps going back to home. This is obviously stopping me from viewing the lessons.

    Works fine on Ipad, but not on my Mac. (Mac was working fine until yesterday afternoon, nothing has changed, and no updates have been installed).

    Any ideas?

    Cheers,
    Jay

  • #2
    Seems to be ok now. Downloaded and re-run the installer on top of the current installation if it seems to have fixed the issue.

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    • #3
      Hi Jay,

      Thanks for letting me know.
      If atpdigital behaves strangely again drop us a quick message on the support email address so that we have all of your details to hand and can look you up on the system.
      support@bristol.gs

      Keep in touch,
      Deb

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      • #4
        I am having the exact same problem - Whenever I try to start any lesson, I am just brought straight back to the homepage. Running on Mac High Sierra V10.13.5. Really frustrating - Any help would be much appreciated!

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        • #5
          Hi JWB,
          Sorry for the delay in picking up your message.
          Have you emailed the support email? support@bristol.gs
          That way we have all of you details to hand and can help you get up and running.
          Best regards,
          Deb

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