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Unable to load IPAD application

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  • Unable to load IPAD application

    Hi,

    Recently after a large update to the IPAD application it seems I am no longer able to log in properly. I type in my password and after a few seconds of loading it returns to the enter password screen. My password works with the PC application so an incorrect password is not the problem.

    Not sure what to do :/

    bk_787

  • #2
    Hi bk_787,

    Thanks for your post. Don't worry, we'll get on the case for you.

    Please can you email support directly at support@bristol.gs (if you haven't already) as we will need your full name and email address etc so that we can investigate for you.

    Best regards,
    Deb

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