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  • CAA account

    I'm trying to create my CAA account, following the guide on BGS website. Once all the datas are in, when all my personal details are filled, I click on "submit details for verification"... And the only answer I get is "The specified URL cannot be found."
    Of course I tried many times, with Safari, Firefox and IE, with my Mac and with my wife's PC... And still the same answer: "The specified URL cannot be found.".
    Obviously, something is wrong, but I don't know how I could deal with that?

  • #2
    Hi Jean-Marie,

    I'm sorry you're having trouble. You'll need to contact the CAA.
    I have copied and pasted the link to the help section from the CAA site for you here, the phone numbers, email addresses and office openning times are all there for you:
    https://sso.caa.co.uk/adfsweb/Help.aspx

    I hope they can resolve this quickly for you.
    All the best,
    Deb

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    • #3
      Ok, thank you. I phoned, and they managed to fix the problem...

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